- Towing & RecoveryFrom light vehicles to heavy-duty towing.
- Jump StartQuick battery boost when you need it.
- Flat Tyre AssistOn-site tyre change anytime, anywhere.
- Fuel DeliveryWe bring fuel to get you moving again.
- Lockout HelpLocked out? We'll get you back in safely.
What is TowME Namibia?
TowME Namibia is a fast, affordable, and user-friendly roadside-assistance platform that allows anyone with a smartphone to request towing and support services in moments. The platform simplifies the request process, improves response visibility, and keeps pricing and dispatch progress clear from start to finish.
Our standard towing service covers the transportation of vehicles from one location to another. It is ideal for breakdowns, non-operational vehicles, relocations, and roadside situations where clients need a dependable operator, live tracking, secure checkout, and accountable job completion.
Request help fast
Open TowME, choose a service, and submit your request. Help is just a tap away.
Track every step
Clients and operators stay aligned with live progress, status updates, and clear pricing flow.
Complete with evidence
Jobs finish with clear proof of completion, so admins and operators can review the full trail.
How TowME Namibia Works
When a client requests roadside assistance through TowME Namibia, operators receive the details needed to respond confidently. Pickup and destination data, vehicle information, pricing, payment status, and live updates all move through one connected flow, keeping the client and operator aligned from request to completion.
The client enters the vehicle pick-up and drop-off locations, then verifies the route on the map.
TowME captures the service type and vehicle details needed to prepare the right roadside response.
The client reviews the price, confirms the request, and completes secure hosted checkout when payment is required.
The operator is dispatched, heads to the pick-up location, and transports or assists the vehicle through completion.
The TowMENamibia User App
TowME Namibia is designed to make roadside help feel simple under pressure. Clients can request help, confirm trip details, pay safely, and follow the operator from one clear mobile flow.
- Request towing or roadside assistance in a few taps.
- See pickup, destination, service type, and estimated pricing before checkout.
- Track your operator in real time from assignment to completion.
- Manage vehicles, saved places, trusted contacts, and request history.
- Use secure hosted checkout while TowME keeps card details outside the app.
The TowME Driver App
Operators get a focused dispatch workspace for accepting jobs, moving through the incident workflow, sharing live location, and completing work with the evidence TowME needs for accountable service.
- Receive dispatch offers with pickup, drop-off, and service details.
- Accept jobs, update status, and stream live location during active work.
- Navigate to clients and manage towing progress from one operator workflow.
- Capture evidence, complete pre-tow inspections, and chat on incidents.
- Review completed jobs, payout totals, and operator activity history.
Turn available tow capacity into organized dispatch work.
Operators get the job context before they move: pickup, destination, vehicle details, status steps, evidence capture, inspection prompts, and completion records that support payout review.
Roadside cover for drivers, families, and teams.
Dedicated clients can request help quickly, manage vehicles and trusted contacts, follow the operator live, and use hosted checkout for subscriptions or paid roadside requests.
Every screen built for the roadside, not the office.
These are screens from the shipped TowME Namibia app, not mock-ups. One download serves both sides of the platform, and the app decides what you see from the account you sign in with.
Help is two taps from the home screen.
Saved vehicles, saved places and your cover are already there, so a request carries the details an operator needs before the call is even answered.
- Service picker with live pricing
- Saved vehicles and places
- SOS always within reach
How you can pay for a trip
TowME uses secure hosted checkout for card payments. Clients are sent through a trusted TowME checkout link and card entry is handled outside the app by the payment provider.
Visa cards
Pay securely with any Visa debit or credit card.
Mastercard cards
Use your Mastercard debit or credit card with confidence.
Adumo hosted checkout
Checkout securely via Adumo's trusted platform.
Secure card checkout
Card details are entered safely outside the app by our payment provider.
We never store your card details. All payments are processed securely by trusted providers using industry-standard encryption.
Frequently asked questions
+How do I request roadside assistance with TowME Namibia?
Open the client app or client dashboard, choose your service, confirm pickup and drop-off details, then submit the request.
+Can I track the operator after dispatch?
Yes. Once an operator is assigned, TowME shows live progress and status updates through the active request flow.
+How do payments work?
Paid requests and subscriptions use TowME hosted checkout. Card details are handled by the payment provider, not stored in the app.
+Do Silver and Gold plans cover towing?
Yes. Coverage depends on the plan rules, distance limits, service type, and remaining usage allowance.
+Can operators use TowME from the mobile app?
Yes. Operators can receive dispatch offers, accept jobs, update status, stream location, capture evidence, and review payouts.
+Is TowME available outside Windhoek?
TowME is built for Namibia and will route requests based on service availability, operator coverage, and configured dispatch rules.
+Can I use TowME for jump starts or fuel delivery?
Yes. The platform supports towing, jump starts, tire changes, lockout help, and fuel delivery where available.
+What if payment fails or I cancel checkout?
Dispatch does not start until payment is confirmed for paid requests. Failed or cancelled payments keep the request from moving forward.
Roadside emergencies don't wait. Neither should you.
Download TowME now and get instant access to Namibia's most reliable towing service.